Last Updated: June 4, 2025
This Privacy Policy describes how Wintex Cosmetics (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (Website) (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by law.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources to provide our Services. The type of information collected and how it is used depends on how you interact with us. This includes communicating with you, processing orders, managing your account, fulfilling legal obligations, and improving our products and services.
What Personal Information We Collect
When you use our Site or Services, we may collect:
Information You Provide:
- Name, email, phone number, billing and shipping address
- Order and payment information
- Account login credentials
- Messages or inquiries sent through the Site
You may choose not to share some of this information, but doing so may affect your ability to access some services.
Information We Automatically Collect:
- Device data, IP address, browser type, time zone
- Pages visited, interaction data, and cookies (via tracking tools like pixels and web beacons)
Information from Third Parties:
- Payment providers (e.g., Razorpay, Cashfree)
- Logistics partners and service providers
- Marketing partners and analytics tools
How We Use Your Personal Information
We use your personal information for:
- Fulfilling and managing orders, returns, and exchanges
- Sending order confirmations, account updates, and transactional messages
- Running promotions, offers, and marketing campaigns (only with your consent)
- Enhancing security and preventing fraud
- Providing customer support and improving user experience
Cookies
We use cookies and similar technologies to:
- Improve your browsing experience
- Remember user preferences
- Analyze Site traffic and user behavior
- Display relevant product offers and ads
You can manage cookie preferences through your browser. Blocking cookies may affect Site functionality.
How We Disclose Your Information
We may disclose your personal information to:
Category | Recipients |
Contact and account information | Service providers (Shopify, Razorpay, etc.) |
Order and payment information | Payment processors, fulfillment partners |
Usage and browsing behavior | Marketing and analytics partners |
IP-based location data | Advertising and personalization tools |
Legal, regulatory, or compliance bodies | If required by law or for rights protection |
We do not sell or share sensitive personal information without your explicit consent.
Third-Party Links
Our Site may link to third-party websites (e.g., Instagram, Facebook, YouTube). We are not responsible for their privacy policies or content. Please review their terms independently before sharing any personal information.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16 years of age. If you believe a child has provided personal data, contact us to delete it.
Security & Retention
We implement security practices to protect your data, but no method is 100% secure. Do not share sensitive info via insecure methods.
We retain data as long as necessary for order fulfillment, legal compliance, and business purposes.
Your Rights
Depending on your location, your rights may include:
- Accessing or correcting your data
- Deleting your data
- Receiving a copy of your data (portability)
- Restricting or withdrawing consent for processing
- Managing marketing preferences
- Appealing denied requests
You may exercise these rights by contacting us via the details below. We may need to verify your identity before fulfilling requests.
Complaints
If you’re not satisfied with how your data is handled, contact us directly. If unresolved, you may lodge a complaint with your local data protection authority.
International Transfers
If we transfer your data internationally (e.g., outside India), we ensure appropriate safeguards are in place, such as data transfer agreements and standard contractual clauses.
Contact Us
If you have any questions or would like to exercise your rights, contact us at:
📞 +91 76889 92940